HELLO KITTY PENDANT

€138,00

The porcelain pieces found in ANDRESGALLARDO jewels are made by artisans in Spain and Portugal, rescuing traditional processes based on high quality standards. These porcelain pieces are turned into fashion jewels at our Madrid studio, by a team of passionate people who believe in a job done with care and skill.

MADE FROM

18K GOLD PLATED BRASS AND HANDCRAFTED PORCELAIN

SHIPPING

ENJOY FREE SHIPPING*

on orders over 140 €

*Free shipping is not aplicable for shipments with delivery into Russia and Israel.

TRACK YOUR ORDER

International are shipped with DHL express service. The moment your order ships you start receiving e-mail updates from our courier service [DHL] informing you of the tracking number and the whereabouts of your order. Look out for these and stay in the know.

Orders with delivery in Spain are shipped with Nacex.

SPAIN AND PORTUGAL

Shipping Cost: 5€

Estimated time of arrival: 2-3 working days.

Free shipping on orders over 140€

EUROPE

Shipping Cost: 15€

Estimated time of arrival: 2-3 working days.

Free shipping on orders over 140€

USA & UK

Shipping Cost: 25€

Estimated time of arrival: 2-3 working days.

Custom duties and taxes are included. The price displayed is the final price.

Free shipping on orders over 140€

REST OF THE WORLD

Shipping Cost: 25€

Estimated time of arrival: 2-5 working days*

Custom duties and taxes not included.

Please take into account that any merchandise sent to your selected country may incur in custom duties that must be paid by the receiver at the moment of delivery.

Free shipping on orders over 140€**

*Deliveries into Russia: Please allow around 3-4 weeks to receive your order.

**Free shipping is not aplicable for shipments with delivery into Russia. Shipping cost for orders with delivery in Russia: 25 €

RETURNS & EXCHANGES

ANDRESGALLARDO has a 14 days return policy.

We will issue a full refund including the shipping cost from us to the customer. However we will deduct a return cost fee that will depend on the return origin:

– Spain: free returns

– UE: return fee of 10 € or 15€ for big volume returnings

– out of UE: return fee of 25 € or 35€ for big volume returnings

To return or exchange items, you must request a return authorization by contacting us on assistance@andresgallardo.es

Once we receive your request we will issue and send you a pre-paid shipping label to send any items back to us.

Returning your purchase instructions:

-Contact us at assistance@andresgallardo.es to request a return authorization.

-We will send you by email a pre-paid shipping label and shipping documents that you will have to print.

-Place the item(s) in the original packaging and into a solid carton box.

-Place the return information label and pre-paid return shipping label on the box over the prior delivery information.

-Visit www.ups.com and click “Contact ups” and the bottom left of the screen.

-Call UPS customer service to arrange a collection.

EXCHANGES

Exchanges shipped to you free of charge. Should you be interested in a different style or size, please return your item/s to us following the return instructions above and simply purchase the new piece separately at andresgallardo.es

We will not apply the return fee if you are making an exchange

RECEIVING A REFUND

Your refund will be credited to your original form of payment. If the complete order is returned a refund will include shipping costs. However we will deduct a return fee from your refund, please check the complete information above.

Please allow 30 days from return shipping to receive a refund.

IMPORTANT INFORMATION

-Items must be returned to us in perfect condition: make sure all products are exactly as you received them.

-Handbags or jewlery pieces should be returned in their original, undamaged box as this is considered part of the product.

-Please place the handles inside the handbag and pack it carefully to avoid damages during the return shipping.

-Please make sure to return the items into a solid carton box to not damage the original packaging as this is considered part of the product.

-We prefer that items are returned through ANDRESGALLARDO return service to ensure they are protected and insured during transit. However, you may return the goods by any secure transport.

-When using our return service, you will be refunded in the event of theft or loss during delivery to our warehouse.

-When using your preferred return transport we will not make a full refund in the event of damage, theft or loss during delivery.

Please send the package to:

ANDRESGALLARDO

San Pedro 8
28014 Madrid

+34 910535352

PACKAGING

Our original packaging is made to protect your piece during transit.

Even if our pieces are very strong at the time of wearing, they might me more delicate when they are being shipped or moved around. For this reason we prepare and protect them meticulously for shipping.

Once you receive it, we recommend you to store your jewelry or handbag separately and in its original packaging to avoid damages or scratches.

WARRANTY & CARE

IMPERFECTION IS THE WARRANTY OF CRAFTWORK

PORCELAIN

The porcelain pieces found in ANDRESGALLARDO jewels and handbags are made by craftsmen in Spain and Portugal, rescuing traditional processes based on high quality standards.

We develop plaster casts (moulds) for the porcelain figures that are painted and enameled by hand then heated at the kilm. Some pieces require to be heated up to three times depending on colors or finishings. This is only a brief resume of the complicated and -sometimes- mysterious processes involved in porcelain making.

This means that you may find differences between pieces of the same style such as size or colour; that are just the warranty of a handcrafted work.

CARE

We recommend you to store your jewellery piece separately and in its original packaging to avoid damages or scratches on the porcelain figures.

METAL 

Our jewelry pieces can be made of: 18K Gold Plated Brass (2 microns), Silver Plated Brass or Sterling Silver.   In every case the metals used are in compliance with international metal composition jewelry regulations. They are always lead and nickel free.

CARE

The silver and gold patina fades over time, this is a normal phenomenon resulting from wear and tear. The speed of this natural process depends on the way the jewelry is taken care of.

We do not recommend you to wear jewellery when you sleep, swim or practice sports. We recommend you to avoid contact with perfume and make-up.

LEATHER

Our handbags and leather goods are manufactured in Ubrique, Spain, famous for its ancient tradition of leather goods. They are made with the finest Spanish leathers, handpainted edges and suede or cotton linning.

CARE

Leather is a natural and living material that needs careful maintenance in order to avoid stains or scratches. Each piece of leather is unique and can vary in colour and texture.

Its natural irregularities such as growing creases, abrasions or little dots are the sign of its uniqness and we do not consider them us defaults.

We recommend you to store your handbag separately and in its original packaging to avoid damages or scratches.

NAPA

Spanish napa is a refined leather with a polished finishing that adds longevity and resistant to humidity and stains.

Avoid excessive contact with water, oily substances, perfumes and cosmetic products. If your item happens to get wet, remove excess water with a soft cloth and without rubbing. Then let it dry at room temperature.

Please fill your item carefully and to a reasonable load in order to keep its original shape.

VAQUETILLA

Vegetable tanned leather is a bovine leather with no synthetic finishes, this means that the surface of the leather may show inherent imperfections such as: uneven tone, grooves and irregularities. This look, artisanal and imperfect is part of the beauty of this type of leather.

Although scratching and color variations will occur, we do not consider these marks as defects but the patina created by daily wear.

Avoid prolonged sun exposure. Water and other chemical substances might leave marks on this type of leather, if this shall occur, the tone can be unified by applying moisturizing cream evenly and softly above the full surface.

Please fill your item carefully and to a reasonable load in order to keep its original shape.

WARRANTY & FAULTY PIECES

In the unfortunate case that a piece shows faults or is damaged during transportation, please contact us as soon as possible within the 7 days following to the reception of your order, by writing an e-mail to assistance@andresgallardo.es   If possible in your e-mail include a photo of the piece showing the faults or damages.   We will gladly collect the faulty or damaged piece and issue a refund or exchange it.

PORCELAIN HOSPITAL

In the undesirable event that any of the porcelain pieces of your jewel or handbag be broken for reasons beyond our control, please contact us in order to send the piece to our Porcelain Hospital, we will try to recompose it or replace the damaged figure.

Before procedure we will send you a medical care budget including the shipping expenses and the cost of any replacement pieces for your approval.

Contact assistance@andresgallardo.es for any inquiry.

PLATED RENEWAL

If after a while you wish to renovate the gold plating of your jewelry piece please contact us and we will send you a budget including the shipping expenses and the cost of the plating

SIZE GUIDE

Sometimes we do not produce every size of a product. If you can’t find the size you want or you have doubts about the sizes available please contact us at assistance@andresgallardo.es.

If your size is not available, we can make it to order. Contact us at assistance@andresgallardo.es.

RINGS

Some of our rings are adjustable, this means that you will be able to adjust it to the size of your finger manually. When a ring is adjustable it will be shown in the product description.

In the case of non-adjustable rings please follow this sizing guide:
S – UE size 11 M – UE size 13 L – UE size 15

BRACELETS

Our bracelets are designed to be tightly worn on the wrist. If you have doubts about the fit of a bracelet please contact us at assistance@andresgallardo.es

LEATHER CHOCKERS

All of our leather chokers can be adjusted manually.

METAL CHOCKERS

Our metal chokers are designed to be tightly worn on the neck. If you have doubts about the fit of a metal choker please contact us at assistance@andresgallardo.es

CHAIN LENGHTS

Our basic chain length is 48 centimeters; this is the length for most of our necklaces. However, some styles feature longer chains. To get a better idea of the length of a necklace please refer to the photo of the necklace fitted on a model that you will find in the product page. If you have doubts about the length of a necklace or you wish to have a longer or shorter chain please contact us at assistance@andresgallardo.es

SHOPPING CART

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HELLO KITTY PENDANT

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