Shopping Help

SHOPPING HELP

 

CONTACT US

For any doubt, problem or need of assistance during your order process please contact our team at assistance@andresgallardo.es or by phone at +34 911569110

 

PAYMENT METHODS

Credit card – You can pay by Visa, Eurocard, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.

Paypal – You can choose to pay with credit card or your PayPal account.

Wire transfer – If you wish to pay through a wire trnsfer please contact us at assistance@andresgallardo.es to get the details.

 

CANCELING YOUR ORDER

Occasionally, orders or part of orders are cancelled by us for  availability issues or because we cannot ship to the address provided. In this case you will receive an email which will explain the reason for cancellation and if possible will offer alternative products. You will not be billed for any cancelled items.

 

RETURN & EXCHANGES 

Please see the Return & Exchanges section.

 

SIZE GUIDE AND CARE ADVISES

Please see the Size Guide and Warranty & Advices sections.